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How to Use This Site — SPHSAA
New here, or having trouble? This page answers the most common questions about joining, logging in, and using the site. Membership is completely free for all SPHS alumni. Click any topic below to expand it.
🎓

Getting Started

📋 Requirement to join

Your contact information is the only requirement to participate. When you register, enter your home mailing address (including zip code) and phone number(s), even if you live outside the United States.

Free Tiger News: U.S. members who provide a complete mailing address will receive a free annual copy of Tiger News the next time it is mailed.

Keep your info current

If your email, mailing address, or phone number changes, please update it yourself via Member Functions → Edit Contact Info. This helps us reach you if there are ever login issues.

4️⃣ Only 4 steps to join
  1. Click the Classes & Teachers tab at the top of any page, then choose Classes & Classmates (or Teachers & Staff).
  2. Find your graduation year and click it. Your classmates' names — including yours — will appear on the next page.
  3. Click your name. You'll see "JOIN HERE" and a link to complete your profile. Can't find your name? See the section below.
  4. Follow the prompts to create your profile. The password you set during registration becomes your login password.
Don't forget: Enter your home mailing address and phone number when registering — these are required for membership.

After joining, personalize your profile with life updates since graduation, school memories, family information, and photos.

🔍 My name is missing from the list

If your name doesn't appear on the Classes & Classmates page, click Contact Us at the top of any page and send us:

  • Your full name
  • Your current home address and phone number

We may ask for additional details before setting up your page. We welcome classmates who attended SPHS during grades 7–12, even if you did not graduate with the class.

Check the Home Page regularly — new information and announcements are posted there.
🔑

Login & Password

🔑 Forgot your password?

Three quick steps from the Home Page:

  1. Find the Sign In box on the home page and click it.
  2. On the Login page, click the "click here" link in the top instructions.
  3. On the Password Help page, enter your primary login email address and click Submit. A reset link will be emailed to you.
Check your spam folder if the reset email doesn't arrive within 5 minutes. Add to your contacts to prevent this in future.
Backup emails won't work for login. Only your primary login email address can request a reset link.

Changed your email address?

If you've changed your email and no longer have access to the old one, click Contact Us and send your full name, class year, and both old and new email addresses. We may contact you to verify your identity.

✉️ I have a new email address

Log in using your old email address, then go to Member Functions → Edit Contact Info and update your Primary Email Address. You can also update your password at the same time via Change Password on the same menu.

If you've forgotten your login email or can no longer receive mail at that address, use Contact Us for help. You may be asked security questions (address, phone, birthdate) to verify your identity — this is why we collect this information at registration.

🍪 Login problems — clearing browser cookies

If the correct password isn't working, your browser may have saved a typo or an old password. Clearing cookies usually fixes this.

BrowserHow to clear cookies
ChromeSettings → Privacy and security → Clear browsing data → Cookies
FirefoxSettings → Privacy & Security → Cookies and Site Data → Clear Data
Safari (Mac)Safari menu → Settings → Privacy → Manage Website Data → Remove All
Safari (iPhone)iPhone Settings → Safari → Clear History and Website Data
EdgeSettings → Privacy → Clear browsing data → Cookies
Internet ExplorerSafety → Delete Browsing History → select Cookies → Delete
As a general rule, clearing cookies once a month keeps things running smoothly.
⚠️ Email bouncebacks — what they mean and how to fix them

Why do emails bounce?

  1. Your email address has changed and the old one is no longer valid.
  2. The receiving email server was temporarily down.
  3. Your postal mailing address or phone number is missing from your profile — an administrator may then move your email to an alternate field, causing a bounceback.

How to fix it

When you log in after a bounceback, you'll see a copy of the bounce notice. Update your email address and click the verification link sent to you. You must click that link — only then will site emails resume.

Only you can fix a bounceback. Administrators cannot resolve it on your behalf — the verification click must come from you.
👤

Your Profile

🔒 Profile privacy settings

By default your profile is private — visible only to registered alumni who are logged in. Search engines and the general public cannot see it. You can change this at any time.

How to verify your privacy setting

  1. Log out of the website and go to the Home Page.
  2. Click Classes & Teachers → Classes & Classmates.
  3. Find your name. A closed lock icon next to it means the public cannot see your profile.

To change your setting, log in and go to Member Functions → Edit Profile, then scroll to Profile Visibility at the bottom.

Contact info is always private. Your address, phone, and email are never visible to other members unless you add them to your profile yourself.
📷 Uploading photos and videos

Upload photos of yourself, family, pets, vacations, old school days, past reunions — anything you'd like to share. Go to Member Functions → Edit/Upload Photos.

Each photo is automatically resized to fit your profile. You can also embed YouTube videos via the Classmate Profiles section. Photos and videos can be added, deleted, or replaced at any time.

Note: Inappropriate images may be removed by administrators without prior notice. Photo storage may be limited at any time due to server constraints.
🔔 Getting notified when classmates update their profiles

Option 1 — From a classmate's profile page

Visit the classmate's profile, scroll to the bottom, check "Notify me whenever [name]'s profile is updated," and click Notify Me.

Option 2 — Subscribe to multiple classmates at once

Go to Member Functions → Notify Me, scroll to Profile Subscriptions, and select by class year or individual names.

Caution: Selecting all names in a class year means an email every time any of them update. You can adjust your list at any time.
📧 Managing your email notification preferences

Go to Member Functions → Notify Me, or click the "manage your Notify Me settings" link at the bottom of any notification email.

  1. Click the radio buttons to set your notification preferences. Black dots = selected.
  2. Scroll down to review your Profile Subscriptions.
  3. Select a class year, then choose Select All, Deselect All, or pick individual names.
  4. At the very bottom, choose how often — or whether — you want to be notified.
Administrators do not have access to individual Notify Me settings and cannot make changes on your behalf.
💬

Messages & Email

💬 Using the Message Center

Log in and click Member Functions → Message Center. Your Inbox opens by default.

Sending a message

  1. Click Compose Message.
  2. Search by name or select a class year. Blue names are registered members you can message; black names have not joined yet.
  3. Click a blue name to add it as a recipient. You can select multiple names for a group message.
  4. Enter a subject, type your message, and click the orange Send Message button.

Reading messages

In your Inbox, click any blue subject title to open a message. Icons show whether it's unread, read, or already replied to. Switch between Inbox and Outbox using the radio buttons at the top.

Your email address is never visible to other members. All messaging stays within the site's private Message Center.
Make sure you receive site emails — safelisting instructions

Do this now: Add to your email contacts or safe sender list so messages from the site don't land in spam.

Don't reply to noreply@sphsaa.org — it will bounce back. To contact us, use the reply link at the bottom of emails or click Contact Us on the site.
Email providerHow to safelist
GmailAdd noreply@sphsaa.org to your Contacts.
Outlook / HotmailOptions → Safe List → add noreply@sphsaa.org
Yahoo! MailMail Options → Filters → Add Filter → From header: noreply@sphsaa.org → Move to Inbox.
AOLAdd noreply@sphsaa.org to your Address Book.
iCloud MailAdd noreply@sphsaa.org to Contacts; mark filtered messages as "Not Junk."
OtherAdd noreply@sphsaa.org to your Address Book. If filtering continues, ask your ISP how to whitelist the domain SPHSAA.org.
📣

Posting & Announcements

📣 What you can post — and where

Home page announcements

Reserved for SPHSAA-wide events such as reunions, picnics, and association news. Only administrators can post here. Individual class events do not appear on the home page.

Class event announcements

Use Contact Us to request that an administrator send your class's registered members details of an upcoming event. This will not be posted on the home page.

Personal achievements & news

Post your achievements, promotions, book signings, personal projects, and other news on your own profile page. You can make your profile public (visible to anyone online) or keep it private for registered alumni only.

Tiger Talk Forums

Share stories, memories, and appropriate posts in the Tiger Talk Forums (bottom of the left menu). The forum is password-protected and not public. Posts are reviewed before appearing. Great topics:

  • Growing up in South Pasadena
  • High school memories and stories
  • Accolades for teachers and fellow students
  • Alumni achievements, awards, and successes

No selling or promoting

As a nonprofit we do not allow advertising or for-profit promotions. You may mention what you do on your personal profile and link to your own site. Spam — political, religious, or sales messages without permission — is not allowed. Alumni event promotion is always welcome.

The Tiger Talk Forums and private messages may not be used for promotional or proselytizing purposes. Use Contact Us to report suspected violations.
🐯 Tiger Talk Forum — how it works

Click Tiger Talk Forums at the top of any page to interact with fellow alumni. Post a response to an existing thread or start a new topic — share a memory, ask a question, or reconnect.

Inappropriate postings may be removed at administrators' discretion. Please help keep this a welcoming space for everyone.
🔒

Privacy, Rules & Legal

🔒 Privacy policy

From time to time SPHSAA assists in mailings by other nonprofit organizations when we deem it advantageous to our members. We do not release our database or provide lists to any outside entity. Members who do not wish their information shared this way may opt out by contacting the Director of Alumni Records.

When a member requests another alumni's contact information, we contact that person first, inform them of the request, and let them decide whether to respond.

As part of facilitating class reunions, we provide contact information to Class Representatives for reunion mailings. In return, we ask them to share updated contact details obtained from classmates afterward.

Your contact info is always confidential. Only administrators see it. It is never distributed except to reunion class representatives as described above.
📋 Website rules — what you agree to when you register

Administrative rights

Administrators may edit or remove inappropriate content, photos, or language without notice. Abusive users will be warned once; repeated offenses result in loss of site access.

Password sharing

Do not share your password with anyone, including other classmates. This protects everyone's personal information.

Email use

Email addresses on this site are for reunion activities and alumni networking only. They may not be used for mailing lists, spam, solicitations, or junk mailings.

Spam & CAN-SPAM Act

Violations of the CAN-SPAM Act are subject to fines of up to $11,000. The announcements feature, Tiger Talk Forums, and private messages may not be used for promotional or proselytizing purposes.

Watch out for impostor sites

If you receive solicitation emails from Alumniclass.com or similar sites that appear affiliated with us — they are not. Our site is free. SPHSAA.org is the only official South Pasadena High School Alumni website. Our emails come only from SPHSAA.org or SPHSAAwebmaster@gmail.com.

⚖️ Legal notice

Information on this website is personal and not authorized for business or for-profit purposes. You may not use it for mailing lists. Only SPHS alumni are authorized to share and use this information for personal, nonprofit, and reunion purposes.

Anyone not given explicit written authorization by the website administrator will be prosecuted by our legal counsel if necessary for misuse of this information.

This website is the property of the South Pasadena High School Alumni Association. Copyright 2009–2026.

💾 Does Class Creator sell our information?

No. Class Creator (our website host) does not rent or sell any member information, does not market to our alumni, and does not display ads or pop-up windows. All personal contact information is held strictly confidential.

Class Creator does sell optional domain name registrations through its ClassNames.net subsidiary ($19/year), but this is not required. This website is owned by our Alumni Association — not by Class Creator.

Frequently Asked Questions

Does the public have access to my email address?

No. Your email address is stored only within the site and is never visible to other members or the public. Classmates can send you a private message through the Message Center and you'll get an email notification — but they never see your actual email address.

If you want to exchange email addresses directly with a friend, send them a private message asking them to share theirs.

Can I join even if I'm not attending a reunion?

Yes, absolutely. Many alumni join simply to reconnect with old friends. You do not need to plan to attend any reunion to create a profile and use the site.

What emails will the site send me?

Based on your Notify Me settings, you may receive emails about new website features, upcoming reunions, fundraisers or events, general announcements about classmates, and other important news. You control the frequency and which classmates trigger notifications.

Can I volunteer to help with reunions?

Yes! Volunteers are essential to making reunions a success. We're always looking for help with the annual All-Alumni Picnic Reunion held in June at Garfield Park, and the 10-Year Grand Reunions. Click Contact Us at the top of any page to get in touch.

What is the purpose of this website?
  1. Connect alumni who don't have a class website with their classmates for reunions.
  2. Re-establish old friendships — even for those not planning to attend a reunion.
  3. Encourage alumni to join and support the South Pasadena High School Alumni Association.

South Pasadena High School Alumni Association — SPHSAA.org

PO Box 1219, South Pasadena, CA 91031-1219 — Contact Us

Copyright © 2009–2026 SPHSAA. All rights reserved